Achievements
There’s nothing quite like seeing the results firsthand in action. Thanks to Service Crane Company’s intervention, downtime has plummeted by over 20%. Our custom, quality solutions not only met but exceeded expectations, aligning perfectly with the goal of maximizing safe, efficient, and profitable operations.
“We’re able go to our upper management and show them to where it pays off. Looking at the information that’s coming off the monthly inspection reports is very important to not having (Service Crane) come in here for emergency repairs,” shares one of their maintenance managers.
With Service Crane’s strategic approach of repairs, upgrades, and replacements we have been able to drastically reduce repair costs, improve production up time and alleviate the burden that the cranes put on their maintenance staff freeing them up to work on other equipment.
Now, Service Crane and this customer are working proactively together, planning for inevitable maintenance.
From this partnership, their manager says, “I actually have now gotten into keeping items like brake pads, drives for the cranes, and wire ropes here, buying it ahead of time… that way, if all of a sudden the [Service Crane inspectors] come in for an inspection and say, ‘Yeah, this is shot, or we’ve gotta do something quick because this is bad,’ we can say, ‘Okay, go check the shelf.’ Instead of having to ask to order the part.”
This helps reduce cost by eliminating both time constraints and potential expediting fees.
Where We Go From Here
Their maintenance team adds, “Now, you guys come in and do the inspections, we read it and go over it with [the Service Crane team] in our monthly meetings where those guys come to our plant and we sit down and say, “Okay, this is what we found, this is what we’re looking at.”
With this planned schedule we’re following with this maintenance manager and his team, they are no longer experiencing the emergency maintenance which, at the beginning, had become a regular occurrence.
What led to the ultimate decision to dive into this investment? Tom says, “Cranes are cranes, they’re expensive…But, we just looked at, where do we sit this year? How much money did we pay for emergency repairs, compared to the year before?”
We’ll let you in on a little something: it was a lot less. Where some companies would opt to continue servicing these outdated systems, our team of integrity stepped in to serve our customer.
